Company knowledge that knows who’s asking.

Knowledge bases your whole team can ask, in the browser or from Claude, Cursor and ChatGPT.

Ask as
KnoviceAcmeDana Okafor

Question: What notice period did we agree with Northwind?

Dana is in Finance and can read Customer contracts. Sam is in Sales and can’t.
Knowledge bases

For teams of 5 to 300

Your team’s questions, answered from your documents.

Knovice / Ask
Acme · Example

How do I book time off?

Answer from your knowledge

Submit a leave request with your dates, then send it to your manager for approval.

Source passage

Employee handbook · Time off

“Submit your requested dates to your manager before making travel arrangements.”

Illustrative answer and source

How it works

Upload files, add a website, or connect Dropbox or S3.

Knovice / Acme workspace
Illustrative example
Knowledge bases

Customer contracts

3 documents, ready to ask.

Bring your documents

Files · Websites · Dropbox · S3

Google Drive, Notion, Slack and Confluence come later.

Documents

  • Northwind MSA.pdfReady
  • Northwind renewal 2025.pdfReady
  • Commercial terms.pdfReady

Customer contracts · Acme

Permissions

Built around who may see what.

Knowledge basesExample workspace

Customer contracts

Who can see this

8 people can read this base.

  • FinanceGroup of 6Viewer
  • LegalGroup of 2Editor
  • Dana OkaforFinance leadManager

Sharing history

  • YesterdayDana Okafor shared this base with Legal as Editor.
  • 12 days agoDana Okafor created this base from 4 sources.

Share with the right people

Share a base with everyone, a group or named people. Not on the list? The base doesn’t exist for you.

Carry permissions into every answer

One rule decides what you can read. Search, answers, agents and MCP all use it. The model sees only passages you may read. Every citation is checked. Agents run as the person asking, never as their builder.

Keep control and a record

Admins manage sharing, not contents. Every change is logged.

Later: Google Drive permissions mirrored, groups from Google Workspace and Microsoft 365.

Agents

Agents your team builds and tests.

A name, a purpose, instructions, and the bases it may use. Share it like a base.

Give it test questions. Run them when the knowledge changes.

Knovice / AgentsIllustrative example
Your agent

Project handover assistant

Answers questions about live projects for the operations team.

Instructions
Short answers. Always name the project owner and the handover date.
Answers from
Handover notes, Runbooks
Shared with
Operations, group of 9
Test scorecard
Run today, as Priya Nair

18/20tests hold

  • Who owns the Harbour project handover?Holds
  • When does the Northwind handover start?Holds
  • Which runbook covers the night shift?No longer holds

A changed source can change an answer. The scorecard shows what still holds.

MCP

One address for the whole company.

Add it to Claude, Cursor or ChatGPT. Each person signs in, so a tool sees only what they can. Admins can switch it off.

One company address Examplehttps://mcp.knovice.com/acme

Claude

Signed in as Dana Okafor

“What notice period did we agree with Northwind?”

Ninety days, in writing, from either side.

Northwind MSA · Section 14

Cursor

Signed in as Priya Nair

“Who owns the Harbour handover?”

Priya Nair. The handover starts on 3 June.

Handover notes

ChatGPT

Signed in as Sam Ortiz

“Which knowledge bases can I use?”

Sales handbook and Company policies.

2 bases Sam can read

Request early access.

Tell us about your team. We’ll email you when a workspace is ready.

We read every request and use your address for nothing else.

Contracts, runbooks, a handbook, project notes: anything a new teammate asks about.